Push notification issues

Hero Wars can send push notifications about energy refill, your Arena ranking changes, and more. 

Android

To enable push notifications on your Android device, follow the instructions below:

  1. Open Settings.
  2. Go to the Apps & notifications section.
  3. Tap Hero Wars — Notifications.
  4. Toggle the switch on next to the Show notifications option.

If you still experience issues with receiving notifications, try reinstalling the app. Make sure that your Hero Wars account is connected to your Google Play account, then follow these steps:

  1. Uninstall the game.
  2. Reboot your device.
  3. Reinstall Hero Wars.

When you reinstall the game, your progress will be automatically recovered.

iOS

To enable push notifications on your Apple device, follow the instructions below:

  1. Open Settings.
  2. Go to the Notifications section.
  3. Select Hero Wars.
  4. Enable Allow Notifications.

If you still experience issues with receiving notifications, try reinstalling the app. Make sure that your Hero Wars account is connected to your Game Center account, then follow these steps:

  1. Uninstall the game.
  2. Reboot your device.
  3. Reinstall Hero Wars.

When you reinstall the game, your progress will be automatically recovered.

Huawei

To enable push notifications on your Huawei device, follow the instructions below:

  1. Open Settings.
  2. Go to the Apps section.
  3. Tap Hero Wars and then Notifications.
  4. Enable Allow Notifications.

If you still experience issues with receiving notifications, try reinstalling the app:

  1. Uninstall the game.
  2. Reboot your device.
  3. Reinstall Hero Wars.

When you reinstall the game, your progress will be automatically recovered.

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