All tasks from the Free list are provided and controlled by third-party companies: Tapjoy and Digital Turbine. Our Support team does not have access to these tasks.
If you have completed a task but have not gotten the reward, contact Tapjoy or Digital Turbine by following the instructions below.
1. Tap the Free button that looks like an emerald:
2. In the new window, click Open next to Tapjoy:
3. Tap the three lines button in the upper-left corner:
4. In the Help & Support section, tap User Support Guide:
You will see detailed instructions on how to check the task status and submit a ticket to Tapjoy Support if necessary.
1. Tap the Free button that looks like an emerald:
2. In the new window, click Open next to Digital Turbine:
3. Tap the three lines button in the upper-left corner:
4. Tap Status:
5. Find your offer and tap to open details.
6. Tap the Having issues? Click here:
7. Fill out the form and submit your report:
You will receive a response to the email address you indicated in the request.