If videos do not grant rewards, tap the button with your operating system's name and follow the instructions:
1. Make sure that you are connected to a reliable network and that the signal of your device is stable.
2. Switch your Internet connection from mobile to Wi-Fi or vice versa.
3. Make sure that your game account is connected to Google Play, then follow these steps:
- Uninstall the game.
- Reboot your device.
- Reinstall Hero Wars: Alliance.
When you reinstall the game, your progress will be automatically recovered.
1. Make sure that you are connected to a reliable network and that the signal of your device is stable.
2. Switch your Internet connection from mobile to Wi-Fi or vice versa.
3. Make sure that your game account is connected to Game Center, then follow these steps:
- Uninstall the game.
- Reboot your device.
- Reinstall Hero Wars: Alliance.
When you reinstall the game, your progress will be automatically recovered.
1. Make sure that you are connected to a reliable network and that the signal of your device is stable.
2. Switch your Internet connection from mobile to Wi-Fi or vice versa.
3. Make sure that your game account is connected to AppGallery, then follow these steps:
- Uninstall the game.
- Reboot your device.
- Reinstall Hero Wars: Alliance.
When you reinstall the game, your progress will be automatically recovered.
All videos are provided and controlled by a third-party company, ironSource. If the instructions above have not helped, you can contact ironSource directly by email: mobile-customersupport@ironsrc.com. In your inquiry, make sure to specify your Hero Wars: Alliance account ID and describe the situation in detail.