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  1. Hero Wars Mobile
  2. Payments

Payments

FAQ

  • Payments FAQ

Payment difficulties

  • I can't make a payment
  • I made a purchase but didn't receive the goods
  • I made a payment and got the wrong item
  • I was charged twice for a single purchase
  • I made a payment on the wrong server
  • I want a refund
  • See all 11 articles

Bundles and special offers

  • Bundles / special offers
  • I want a custom bundle / special offer
  • I don't have the same offers as other players
  • Treasures of Valkyries bundle
  • Two Fates bundle / Celeste special offer

Valkyrie's Favor

  • Valkyrie's Favor
  • I need to restore my Valkyrie's Favor level
  • I can't renew Valkyrie's Favor

Emerald multipliers

  • Emerald multipliers: x1.5, x3, x4
  • I bought emeralds with a multiplier but got x1 emeralds instead

VIP

  • General information about VIP levels
  • How many VIP points do I get for emerald purchases?
  • VIP points at VIP level 15

How to contact Support

  • How do I contact Support?
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