Technical issues and settings

FAQ

• Technical difficulties FAQ

Basic troubleshooting

• I want to report a bug or an error
• My game doesn't start, crashes, or restarts
• Battle processing error
• Video ads problems
• No Internet connection issue
• How to update the game
See all 11 articles

Settings

• I want to change the in-game time zone
• I need to change the game language
• I need to change sound settings
• Push notification issues
• What platforms can I play Hero Wars on?

How to contact Support

• How do I contact Support?
• How do I contact Support if I can’t open the game?
• Support team isn’t answering