Technical issues and settings

FAQ

• Technical difficulties FAQ

Basic troubleshooting

• How to report a bug or error
• How to update the game
• How to take a screenshot

Technical difficulties

• My game doesn't start, crashes, or restarts
• How to report a bug or error
• Push notification issues
• Battle processing error
• No Internet connection issue
• I can’t update the game
See all 8 articles

Settings

• I want to change the in-game time zone
• I need to change the game language
• I need to change sound settings
• What platforms can I play the game on?

How to contact Support

• How to contact Support
• How do I contact Support if I can’t open the game?
• Support team isn’t answering