Skip to main content
Hero Wars Mobile Help Center home page

Hero Wars

English (US) Русский
Submit a request Sign in
  1. Hero Wars Mobile
  2. Technical issues and settings
  3. Basic troubleshooting

Basic troubleshooting

  • I want to report a bug or an error
  • My game doesn't start, crashes, or restarts
  • Battle processing error
  • Video ads problems
  • No Internet connection issue
  • How to update the game
  • I can’t update the game
  • Game chat doesn't work
  • Critical error / "Something went wrong" error
  • Do you allow using emulators?
  • How to take a screenshot
Submit a request
  • Terms of Service Privacy policy
  • © Nexters Support
    Copyright © 2022 NEXTERS
What can we help you with?